Privacy Policy

Last updated: 25 January 2026
Website: mr-margaritas.com
Trading name: Mr Margaritas (“we”, “us”, “our”)
Legal entity / Data Controller: Hightide Hospitality Holdings Ltd (trading as Mr Margaritas)

This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website or contact us to make an enquiry or booking.

Data Controller: Hightide Hospitality Holdings Ltd (trading as Mr Margaritas)
Email: james@mr-margaritas.com
Phone: 07598501875
Registered address: We will add our registered address here once available.

If you have questions about this policy or want to exercise your rights, contact us using the details above.

• Name
• Email address
• Phone number
• Booking/enquiry details you share (e.g., event date, location area, guest numbers, preferences)

We may collect limited technical data automatically, such as:

• IP address (and approximate location derived from it)
• Device and browser type
• Pages visited and actions taken on our site
• Referral source (e.g., which site/social platform you came from)

This data is collected using Google Analytics (see Section 6).

We use your personal data to:

• Respond to enquiries and discuss bookings
• Provide customer support and manage customer relationships
• Run and improve our website (including understanding usage trends)
• Send marketing emails only if you opt in
• Keep records for business administration and legal purposes

We process personal data under these lawful bases:

• Legitimate interests – responding to enquiries, operating and improving our business and website, preventing misuse
• Contract – where processing is necessary to provide services you request (e.g., arranging a booking)
• Consent – marketing emails, and non-essential cookies/analytics where applicable
• Legal obligation – compliance with legal or regulatory requirements where relevant

We do not take payments through the website.

Payments are handled in person, typically by cash or card machine at the time of service. We do not store your full card details. Any payment processing data is handled by the card payment provider used on-site.

We use Google Analytics to understand how visitors use mr-margaritas.com and to improve the site.

Google Analytics may collect information such as your device, browser, pages visited, time on pages, and IP address. This information is processed in accordance with Google’s terms and privacy practices.

You can reduce tracking by adjusting your cookie settings (where available) and/or using browser settings/extensions that block analytics.

If you subscribe to our mailing list, we use Mailchimp to manage email marketing.

Mailchimp will process your email address (and any other details you submit) so we can send updates, offers, or news. You can unsubscribe at any time by clicking the unsubscribe link in any email.

If you contact us via social media (e.g., Instagram/Facebook), the platform will process your data under its own privacy policy. We may also receive and store basic information you send us (e.g., messages) so we can respond and manage enquiries.

We do not use advertising pixels/trackers on the website for targeted ads based on your behaviour (as of the “Last updated” date above).

We may share personal data with trusted service providers only where necessary, for example:

• Website hosting and IT providers
• Google (Google Analytics)
• Mailchimp (email marketing, only if you subscribe)

We do not sell your personal data.

Some providers (such as Google and Mailchimp) may process data outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law (such as approved additionally mechanisms for international transfers).

We keep your data only as long as necessary:

• Enquiries and booking communications: typically up to 24 months after last contact (unless a longer period is required for operational or legal reasons)
• Marketing subscribers: until you unsubscribe or we stop using the list
• Website analytics: retained according to our Google Analytics settings (typically up to 14–26 months depending on configuration)

Under UK GDPR, you have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion (in certain circumstances)
• Restrict processing (in certain circumstances)
• Object to processing (especially where we rely on legitimate interests)
• Data portability (in certain circumstances)
• Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at james@mr-margaritas.com.

You also have the right to complain to the UK regulator: the Information Commissioner’s Office (ICO).

We take reasonable steps to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no online service can guarantee absolute security.

Our website may include links to third-party sites (including social platforms). We are not responsible for their privacy practices. Please review their policies.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.